Customer Support
Canada
520 Applewood Crescent
Vaughan, Ontario
L4K 4B4
For enquiries related to Contact Lenses, Lens Care and over-the-counter products and prescription medications (Rx):
Bausch + Lomb Canada Customer Service
- English – 1-800-686-7720
- French – 1-800-686-0002
For enquiries related to surgical products:
Bausch+Lomb : Worldwide Locations
Please select your country
United States
Bausch + Lomb
1400 N. Goodman St.
Rochester, NY 14609
Consumer Affairs 1-800-553-5340
Fax: 585-338-6896
Bausch + Lomb (Global Headquarters)
700 Route 202/206 North
Bridgewater, NJ 08807
Bausch + Lomb
8500 Hidden River Parkway
Tampa, FL. 33637
Customer Service: 1-800-323-0000
Bausch + Lomb Surgical, Inc.
10574 Acacia Street, #D1
Rancho Cucamonga, CA 91730
Bausch + Lomb
50 Technology Drive
Irvine, CA 92618
Argentina
Bausch + Lomb Argentina S.R.L.
Av. del Libertador 174 (B1638BEN)
Vicente López
Buenos Aires
Argentina
Australia
Level 10, 12 Help Street Chatswood
NSW 2067 Australia
Phone: 02 9887 1444
Fax: 02 9888 9642
Email: CustSrvc_AU@bausch.com
Austria
Bausch + Lomb GmbH.
Office Park I; Top B02
A-1300 Wien
Austria
Email:office-wien@bausch.com
Belgium
Bausch + Lomb
Regent Building
Uitbreidingsstraat 46
B-2600 Antwerp
Email: Vision Care Customer Service
Surgical Customer Service
Brazil
SAC
(Serviço de Atendimento ao Cliente)
Email: sac@bausch.com
Escritório Comercial
BL Industria Otica, Ltda.
Rua Surubim, 577 – 11o andar
Brooklin Novo – SP – Brasil 04571-050
Fábrica
Rua Dona Alzira, 139
Porto Alegre – RS – Brasil
91110-010
Bulgaria
Chauvin ankerpharm GmbH
25, Tzar Boris III Blvd.
1612 SOFIA
Bulgaria
www.bausch.bg
Canada
Bausch + Lomb Canada
520 Applewood Crescent
Vaughan, Ontario
L4K 4B4For enquiries related to Contact Lenses, Lens Care and over-the-counter products and prescription medications (Rx):Bausch + Lomb Canada Customer ServiceEnglish – 1-800-686-7720French – 1-800-686-0002For enquiries related to surgical products:1-800-387-3284 (Tél.)1-866-508-1664Surgical.Canada@bausch.com
China
Bausch + Lomb (Shanghai) Trading Co.,Ltd.
27F, One ICC Plaza,
No. 999 Huaihai Middle Road
Shanghai, 200031, P.R. China
Beijing Bausch + Lomb Eyecare Co.,Ltd. (Joint Venture)
No. 37, Xingfu Street
Chong Wen District, Beijing 100061
P.R. China
Shandong Bausch + Lomb Freda Pharmaceutical Co.,Ltd.(Joint Venture)
No.789, Xinluo Street,
Jinan High and New Technology Development Zone, Jinan 250101
P.R.China
Czech Republic/Slovakia
Palác Karlin
Thámova 11-13
186 00 Prague 8
Czech Republic
Email: michaela.vrsinska@bausch.com
www.bausch.cz
www.bausch.sk
Dubai, UAE
The Executive Tower – D 703
Business Bay, Sheikh Zayed Rd.
PO Box 98929, Dubai
UAE
France
1/Aubenas
Bausch + Lomb /Chauvin
Zl de Ripotier
Avenue Jean-Monnet
07200 Aubenas
Bausch + Lomb France SAS Vision Care-Surgical
416 Rue Samuel Morse
Le Millenaire
CS 79005
34967 Montpellier
France Cedex 2
Laboratoire Chauvin (Pharma)
416 Rue Samuel Morse
Le Millénaire
CS 99535
34961 Montpellier Cedex 2
France
Germany
Bausch + Lomb GmbH
Dr. Gerhard Mann chem.-pharm. Fabrik GmbH
Brunsbütteler Damm 165 – 173
13581 Berlin, Deutschland
www.bausch-lomb.de
Email: kontakt@bausch.com
Chauvin ankerpharm GmbH
Brunsbüetteler Damm 165-173
13581 Berlin Germany
Bausch + Lomb GmbH (Munich)
Hans-Riedl-Str. 7-9
85622 Feldkirchen
Technolas Perfect Vision GmbH
Messerschmittstraße 1+3
80992 München, Germany
Dr. Robert Winzer Pharma GmbH
Brunsbütteler Damm 165 – 173
13581 Berlin, Germany
Email: drwinzer@bausch.com
Bausch + Lomb GmbH
IM Schuhmachergewann 4,
69123 Heidelberg
Greece
Branch of Bausch + Lomb B.V.
Bausch + Lomb Greece
Apostolopoulou 59B
Hilandri, 15231
Athens, Greece
Email: CustSvc_GRE@bausch.com
Hong Kong SAR
Bausch + Lomb HK Ltd.
Room 1502-07,15/F One Kowloon
Wang Yuen Street, Kowloon Bay
Kowloon, Hong Kong
Hong Kong – Asia Distribution Centre
17/F, Phase 2,
Goodman Shatin Logistics Centre,
2-6 Wong Chuk Yeung Street,
Shatin, Hong Kong
Hungary
Chauvin ankerpharm Képviselet
Szabadság út 117., II. emelet
2040 Budaörs
Hungary
www.bauschandlomb.hu
India
Bausch + Lomb Eyecare (India) Pvt.Ltd.
4th Floor, Tower B
Unitech Business Park
South City 1
Gurgaon – 122001
Haryana, India
Indonesia
Bausch + Lomb Surgical
C/O address in Malaysia
See Malaysia
Ireland
Bausch + Lomb Ireland
Contact Lens Plant
Unit 424/425 Industrial Estate
Cork Road
Waterford, Ireland
Italy
Commercial Business Operation
Bausch + Lomb IOM SpA
Viale Martesana, 12
20090 Vimodrone (MI)
Italy
Manufacturing Operation
Via Pasubio 34
20050 Macherio
Milan, Italy
Japan
B.L.J. Company Ltd.
Tower B, Omori Bellport 7 Fl
6-26-2, Minami-Oi, Shinagawa-ku
Tokyo 140-0013, Japan
www.bausch.co.jp
Korea
Bausch + Lomb Korea Co. Ltd.
Canon Bldg. 12th Floor
168-12 Samsung-dong, Gangnam-gu
Seoul, Korea
Bausch + Lomb (Surgical Korea)
13/F., KT&G Cosmo Daechi Tower
#945-10, Daechi-Dong, Gangnam-Gu
Seoul, Korea 135-280
Malaysia
Bausch + Lomb (M) SDN BHD
3rd Floor, Bangunan THK
Lot 2A Jalan 243/51A
46100 Petaling Jaya
Selangor Darul Ehsan, Malaysia
Mexico
Bausch + Lomb Mexico S.A. De C.V.
Av. Santa Fe 505 Piso 6
Col. Cruz Manca Santa Fe
Delegación Cuajimalpa
C.P. 05349, Mexico D.F.
E-Mail: Customer Service
Netherlands
Bausch + Lomb BV
Koolhovenlaan 110
1119 NH Schiphol-Rijk
The Netherlands
New Zealand
Management of the B+L New Zealand operation is from Australia
Bausch + Lomb New Zealand Ltd
16 Giffnock Avenue
Macquarie Park NSW 2113
Philippines
Bausch + Lomb Philippines, Inc.
10F Netlima Bldg. 5th Avenue corner 26th St.
E-square Crescent Park West Bonifacio Global City
Taguig, Philippines 1634
Tel: + 632 6692703
Poland
Bausch + Lomb Polska Sp. z o.o.
Zolkiewskiego 35 C i D
04-305 WARSAW
POLAND
Email: plinfo@bausch.com
Portugal
Bausch + Lomb, SA (Suc. Portugal)
Av. da Republica, 25
Fracção 6A
1050-186 Lisboa
Portugal
Puerto Rico
Bausch + Lomb Puerto Rico Inc.
BBV Plaza
Suite 210
1738 Amarillo St.
Corner Lomas Verdes Ave.
Rio Piedras, PR 00926
Russia
Bausch + Lomb Russia
Russia
Moscow 115191
Bolshaya Tulskaya street, 11, 5th Floor, office 12
Business-center “Tulsky”
Scotland
Bausch + Lomb Scotland Limited
6-8 Cochrane Square
Brucefield Industrial Estate
Livingston, Scotland
EH54 9DR
Singapore
Bausch + Lomb (S) Pte Ltd
151 Lorong Chuan #04-03A
New Tech Park, Lobby C
Singapore 556741
Republic of Singapore
South Africa
Bausch + Lomb (South Africa) (Pty) Ltd
14 Voyager Street
Linbro Business Park
Frankenwald Ext 15
Sandton, Gauteng
2090, South Africa
Postal Address:
P.O. Box 5435
Rivonia, Gauteng
2128 South Africa
Spain
Bausch + Lomb, S.A.
Avda. Valdelaparra nº 4
28108; Alcobendas, Madrid
Sweden
(Denmark, Finland, Norway, Sweden)
Bausch + Lomb Nordic AB
Soder Malarstrand, 45
P.O. Box 15070
S-104 65 Stockholm, Sweden
Switzerland
Bausch + Lomb Swiss AG
Gotthardstrasse 2
Postfach/P.O. Box 1057
CH-6301 Zug
Switzerland
Taiwan
Bausch + Lomb Taiwan Ltd.
11F, No. 102 Civil Blvd., Sec. 4
Taipei, Taiwan, Republic of China 106
www.bausch.com.tw
Bausch + Lomb Surgical
Room 507, 5F, First Steamship Technology Bldg.
No. 237, Fu Hsing South Road
Section 2, Taipei, Taiwan
Thailand
Bausch + Lomb (Thailand) Ltd.
98 Sathorn Square Office Tower,
19th Floor, Unit 1909-12
North Sathorn Road, Silom, Bangrak,
10500 Bangkok
Turkey
Metrocity Is Merkezi
Buyukdere Cad. Kirgulu Sok.
No:4 Kat: 3
Esentepe, Sisli, Istanbul
www.bausch.com.tr
United Arab Emirates
Bausch + Lomb
The Executive Tower – D 703
Business Bay, Sheikh Zayed Rd.
PO Box 98929, Dubai
UAE
United Kingdom
Bausch + Lomb U.K., Ltd.
106 London Road
Kingston-Upon-Thames
Surrey KT2 6TN, England
Email: Customer Service
Ukraine
Bausch + Lomb Ukraine,
Chauvin ankerpharm GmbH
Voloska str. 51/27B
04071 Kiev
www.bausch.com.ua
Venezuela
Bausch + Lomb Venezuela S.A.
Ave. Francisco Solano Lo’pez
Edif. Galerias Bolivar
Torre A Piso 3 Officina 31-A
Sector Sabana Grande
Caracas, Venezuela