Customer Support

To submit a Medical question or an inquiry on Bausch + Lomb over-the-counter products and prescription medications (Rx) sold in Canada
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To submit Adverse Event or a Product Complaint
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For inquiries related to Contact Lenses, Lens Care and over-the-counter products and prescription medications (Rx):

Bausch + Lomb Corporation Customer Service

• English – 1-800-686-7720
• French –  1-800-686-0002

For inquiries related to surgical products:

• 1-800-387-3284 (Tel)
• 1-866-508-1664 (Fax)
• Surgical.Canada@bausch.com

For medical information inquiries related to over-the-counter products and prescription medications (Rx):

• 1-888-459-5000 (Tel)
• 1-437-887-3428 (Fax)