Customer Support

Canada

Bausch + Lomb Canada
Bausch + Lomb Canada
520 Applewood Crescent
Vaughan, Ontario
L4K 4B4
Contact Information

For enquiries related to Contact Lenses, Lens Care and over-the-counter products and prescription medications (Rx):

Bausch + Lomb Canada Customer Service

For enquiries related to surgical products:

Bausch+Lomb : Worldwide Locations

Please select your country

United States

Bausch + Lomb
1400 N. Goodman St.
Rochester, NY 14609
Consumer Affairs 1-800-553-5340
Fax: 585-338-6896

Bausch + Lomb (Global Headquarters)
700 Route 202/206 North
Bridgewater, NJ 08807

Bausch + Lomb
8500 Hidden River Parkway
Tampa, FL. 33637
Customer Service: 1-800-323-0000

Bausch + Lomb Surgical, Inc.
10574 Acacia Street, #D1
Rancho Cucamonga, CA 91730

Bausch + Lomb
50 Technology Drive
Irvine, CA 92618

Argentina

Bausch + Lomb Argentina S.R.L.

Av. del Libertador 174 (B1638BEN)
Vicente López
Buenos Aires
Argentina

Australia

Level 10, 12 Help Street Chatswood
NSW 2067 Australia
Phone: 02 9887 1444
Fax: 02 9888 9642
Email: CustSrvc_AU@bausch.com

Austria

Bausch + Lomb GmbH.
Office Park I; Top B02
A-1300 Wien
Austria
Email:office-wien@bausch.com

Belgium

Bausch + Lomb

Regent Building
Uitbreidingsstraat 46
B-2600 Antwerp
Email: Vision Care Customer Service
Surgical Customer Service

Brazil

SAC
(Serviço de Atendimento ao Cliente)
Email: sac@bausch.com

Escritório Comercial
BL Industria Otica, Ltda.
Rua Surubim, 577 – 11o andar
Brooklin Novo – SP – Brasil  04571-050

Fábrica
Rua Dona Alzira, 139
Porto Alegre – RS – Brasil
91110-010

Bulgaria

Chauvin ankerpharm GmbH
25, Tzar Boris III Blvd.
1612 SOFIA
Bulgaria
www.bausch.bg

Canada

Bausch + Lomb Canada
520 Applewood Crescent
Vaughan, Ontario
L4K 4B4For enquiries related to Contact Lenses, Lens Care and over-the-counter products and prescription medications (Rx):Bausch + Lomb Canada Customer ServiceEnglish –  1-800-686-7720French –  1-800-686-0002For enquiries related to surgical products:1-800-387-3284 (Tél.)1-866-508-1664Surgical.Canada@bausch.com

China

Bausch + Lomb (Shanghai) Trading Co.,Ltd.
27F, One ICC Plaza,
No. 999 Huaihai Middle Road
Shanghai, 200031, P.R. China

Beijing Bausch + Lomb Eyecare Co.,Ltd. (Joint Venture)
No. 37, Xingfu Street
Chong Wen District, Beijing 100061
P.R. China

Shandong Bausch + Lomb Freda Pharmaceutical Co.,Ltd.(Joint Venture)
No.789, Xinluo Street,
Jinan High and New Technology Development Zone, Jinan 250101
P.R.China

Czech Republic/Slovakia

Palác Karlin
Thámova 11-13
186 00 Prague 8
Czech Republic
Email: michaela.vrsinska@bausch.com
www.bausch.cz
www.bausch.sk

Dubai, UAE

The Executive Tower – D 703
Business Bay, Sheikh Zayed Rd.
PO Box 98929, Dubai
UAE

France

1/Aubenas
Bausch + Lomb /Chauvin
Zl de Ripotier
Avenue Jean-Monnet
07200 Aubenas

Bausch + Lomb France SAS Vision Care-Surgical
416 Rue Samuel Morse
Le Millenaire
CS 79005
34967 Montpellier
France Cedex 2

Laboratoire Chauvin (Pharma)
416 Rue Samuel Morse
Le Millénaire
CS 99535
34961 Montpellier Cedex 2
France

Germany

Bausch + Lomb GmbH
Dr. Gerhard Mann chem.-pharm. Fabrik GmbH
Brunsbütteler Damm 165 – 173
13581 Berlin, Deutschland
www.bausch-lomb.de
Email: kontakt@bausch.com

Chauvin ankerpharm GmbH
Brunsbüetteler Damm 165-173
13581 Berlin Germany

Bausch + Lomb GmbH (Munich)
Hans-Riedl-Str. 7-9
85622 Feldkirchen

Technolas Perfect Vision GmbH
Messerschmittstraße 1+3
80992 München, Germany

Dr. Robert Winzer Pharma GmbH
Brunsbütteler Damm 165 – 173
13581 Berlin, Germany
Email: drwinzer@bausch.com

Bausch + Lomb GmbH
IM Schuhmachergewann 4,
69123 Heidelberg

Greece

Branch of Bausch + Lomb B.V.
Bausch + Lomb Greece
Apostolopoulou 59B
Hilandri, 15231
Athens, Greece
Email: CustSvc_GRE@bausch.com

Hong Kong SAR

Bausch + Lomb HK Ltd.
Room 1502-07,15/F One Kowloon
Wang Yuen Street, Kowloon Bay
Kowloon, Hong Kong

Hong Kong – Asia Distribution Centre
17/F, Phase 2,
Goodman Shatin Logistics Centre,
2-6 Wong Chuk Yeung Street,
Shatin, Hong Kong

Hungary

Chauvin ankerpharm Képviselet
Szabadság út 117., II. emelet
2040 Budaörs
Hungary
www.bauschandlomb.hu

India

Bausch + Lomb Eyecare (India) Pvt.Ltd.
4th Floor, Tower B
Unitech Business Park
South City 1
Gurgaon – 122001
Haryana, India

Indonesia

Bausch + Lomb Surgical
C/O address in Malaysia
See Malaysia

Ireland

Bausch + Lomb Ireland
Contact Lens Plant
Unit 424/425 Industrial Estate
Cork Road
Waterford, Ireland

Italy

Commercial Business Operation
Bausch + Lomb IOM SpA
Viale Martesana, 12
20090 Vimodrone (MI)
Italy

Manufacturing Operation
Via Pasubio 34
20050 Macherio
Milan, Italy

Japan

B.L.J. Company Ltd.
Tower B, Omori Bellport 7 Fl
6-26-2, Minami-Oi, Shinagawa-ku
Tokyo 140-0013, Japan
www.bausch.co.jp

Korea

Bausch + Lomb Korea Co. Ltd.
Canon Bldg. 12th Floor
168-12 Samsung-dong, Gangnam-gu
Seoul, Korea

Bausch + Lomb (Surgical Korea)
13/F., KT&G Cosmo Daechi Tower
#945-10, Daechi-Dong, Gangnam-Gu
Seoul, Korea 135-280

Malaysia

Bausch + Lomb (M) SDN BHD
3rd Floor, Bangunan THK
Lot 2A Jalan 243/51A
46100 Petaling Jaya
Selangor Darul Ehsan, Malaysia

Mexico

Bausch + Lomb Mexico S.A. De C.V.
Av. Santa Fe 505 Piso 6
Col. Cruz Manca Santa Fe
Delegación Cuajimalpa
C.P. 05349, Mexico D.F.
E-Mail: Customer Service

Netherlands

Bausch + Lomb BV
Koolhovenlaan 110
1119 NH Schiphol-Rijk
The Netherlands

New Zealand

Management of the B+L New Zealand operation is from Australia
Bausch + Lomb New Zealand Ltd
16 Giffnock Avenue
Macquarie Park NSW 2113

Philippines

Bausch + Lomb Philippines, Inc.
10F Netlima Bldg. 5th Avenue corner 26th St.
E-square Crescent Park West Bonifacio Global City
Taguig, Philippines 1634
Tel: + 632 6692703

Poland

Bausch + Lomb Polska Sp. z o.o.
Zolkiewskiego 35 C i D
04-305 WARSAW
POLAND
Email: plinfo@bausch.com

Portugal

Bausch + Lomb, SA (Suc. Portugal)
Av. da Republica, 25
Fracção 6A
1050-186 Lisboa
Portugal

Puerto Rico

Bausch + Lomb Puerto Rico Inc.
BBV Plaza
Suite 210
1738 Amarillo St.
Corner Lomas Verdes Ave.
Rio Piedras, PR 00926

Russia

Bausch + Lomb Russia
Russia
Moscow 115191
Bolshaya Tulskaya street, 11, 5th Floor, office 12
Business-center “Tulsky”

Scotland

Bausch + Lomb Scotland Limited
6-8 Cochrane Square
Brucefield Industrial Estate
Livingston, Scotland
EH54 9DR

Singapore

Bausch + Lomb (S) Pte Ltd
151 Lorong Chuan #04-03A
New Tech Park, Lobby C
Singapore 556741
Republic of Singapore

South Africa

Bausch + Lomb (South Africa) (Pty) Ltd
14 Voyager Street
Linbro Business Park
Frankenwald Ext 15
Sandton, Gauteng
2090, South Africa

Postal Address:
P.O. Box 5435
Rivonia, Gauteng
2128 South Africa

Spain

Bausch + Lomb, S.A.
Avda. Valdelaparra nº 4
28108; Alcobendas, Madrid

Sweden

(Denmark, Finland, Norway, Sweden)
Bausch + Lomb Nordic AB
Soder Malarstrand, 45
P.O. Box 15070
S-104 65 Stockholm, Sweden

Switzerland

Bausch + Lomb Swiss AG
Gotthardstrasse 2
Postfach/P.O. Box 1057
CH-6301 Zug
Switzerland

Taiwan

Bausch + Lomb Taiwan Ltd.
11F, No. 102 Civil Blvd., Sec. 4
Taipei, Taiwan, Republic of China 106
www.bausch.com.tw

Bausch + Lomb Surgical
Room 507, 5F, First Steamship Technology Bldg.
No. 237, Fu Hsing South Road
Section 2, Taipei, Taiwan

Thailand

Bausch + Lomb (Thailand) Ltd.
98 Sathorn Square Office Tower,
19th Floor, Unit 1909-12
North Sathorn Road, Silom, Bangrak,
10500 Bangkok

Turkey

Metrocity Is Merkezi
Buyukdere Cad. Kirgulu Sok.
No:4 Kat: 3
Esentepe, Sisli, Istanbul
www.bausch.com.tr

United Arab Emirates

Bausch + Lomb
The Executive Tower – D 703
Business Bay, Sheikh Zayed Rd.
PO Box 98929, Dubai
UAE

United Kingdom

Bausch + Lomb U.K., Ltd.
106 London Road
Kingston-Upon-Thames
Surrey KT2 6TN, England
Email: Customer Service

Ukraine

Bausch + Lomb Ukraine,
Chauvin ankerpharm GmbH
Voloska str. 51/27B
04071 Kiev
www.bausch.com.ua

Venezuela

Bausch + Lomb Venezuela S.A.
Ave. Francisco Solano Lo’pez
Edif. Galerias Bolivar
Torre A Piso 3 Officina 31-A
Sector Sabana Grande
Caracas, Venezuela